Frequently asked questions
If you place your order before 3PM, we
will have your goods ready for dispatch the same-day! All orders placed after 3PM will fall on the following working day.
Whenever you have completed your order,
you will receive an email with your invoice. Within that invoice, you will find your tracking number. You can use it to keep an eye on where your package is.
All UK orders take 2 to 3 working days,
but during busy times – like Christmas and bank holidays – delivery services may take longer. There is the option of standard delivery, next-day delivery or collection in-store.
The safe delivery of your parcel is of
upmost importance to us. A signature will be required upon receipt. If there is no one to sign for the parcel, a calling card will be left to rearrange delivery.
Logans Fashions only uses the safest and
most secure postage methods. All our items are insured against damage
caused in transit.
We use Royal Mail for UK, Northern
Ireland orders and Republic of Ireland orders, and ParcelForce for international orders.
Your goods will be delivered in their
original, designer packaging with tags. If you would like to return or exchange an item, please ensure it is returned in the original packaging and posted to our address within 14 days of receipt.
No, you cannot change your address after
it has been dispatched. We’re sorry as we cannot redirect any orders once they’ve left our store.
Yes, we can deliver to the USA, Canada, Australia, and New Zealand from $15 (local currency).